This Website Delivery Policy describes the Delivery Services Oralade Pet offer.
Standard UK Delivery Service
- Delivery is free on all orders over £25.00 (€29.00)
- For order £25.00 (€29.00) or below we apply a £5.50 (€5.50) delivery charge
- Zonal charges will apply to items going to the Scottish Highlands and Islands. This is dependent on the number of boxes and the weight of each box. Please email us directly with any queries to firstname.lastname@example.org.
Orders placed before 12.00 noon will be processed and dispatched to you within 2 to 3 working days (excluding public and bank holidays). We do not deliver on a Saturday or Sunday.
Times and dates given for delivery by us are an estimate only and no liability will be accepted for any loss suffered or caused through late delivery or non-delivery.
If our courier company has attempted delivery of your parcel and your parcel has then been returned to us, we are unfortunately unable to resend your parcel free of charge. In the case where your original order was sent free of charge, you will also incur delivery charges for a resend of your parcel. Postage charges must be paid in advance by the customer before a returned order can be sent.
You may want to consider having your package delivered to your workplace if there is a chance you won’t be at the delivery address during designated delivery times.
We are able to ship most goods to some International locations, but as delivery costs vary greatly we will need to provide you with a specific delivery price quote (based on the goods you would like to order and your location). Please email us directly with any queries on international shipping charges to email@example.com.